How our verification service works

Travel with confidence.

Accessibility information online is often incomplete, outdated or too generic for travelers with specific needs. That is why we offer different levels of support depending on the complexity of your trip.

Always Free

Free Concierge Assistance

Included at no cost

Our multilingual concierge can help you:

  • Understand accessibility options
  • Ask questions in your language
  • Discover suitable destinations
  • Explore transfers and experiences
  • Receive personalized recommendations
Always available
Most Requested

Verified Accessibility Check

From €99

Our team can:

  • Contact hotels directly
  • Verify accessibility features
  • Confirm elevator dimensions
  • Verify bathroom layouts
  • Check transfer compatibility
  • Clarify specific accessibility requirements
Request Verification — €99
Premium Service

On-Site Accessibility Inspection

Custom Quote

When needed, we can arrange a physical inspection before your trip.

Examples:

  • Room inspection
  • Building access verification
  • Bathroom measurements
  • Entrance verification
  • Accessibility risk assessment
Request Custom Assessment

Our promise

Transparency First

We believe travelers should always know exactly what they are paying for.

Our concierge assistance is always available free of charge.

Any optional verification or inspection service is clearly explained and approved before payment.

No hidden feesNo surprisesJust reliable information and personal support

Ready to plan?

Need answers before you book?

Tell us what matters for your trip and our concierge will guide you through the next steps.

Talk to our concierge in any language — included with every booking.